Plymouth Rock to Make use of AI For Higher Buyer and Agent Expertise
Will Leverage Voice Analytics and Gen AI to Increase Operational Efficiencies Whereas Enhancing Buyer and Worker Expertise Plymouth Rock Assurance has partnered with NWN to combine synthetic intelligence-powered voice analytics into its customer support operations, aiming to reinforce buyer interactions and streamline communications for unbiased insurance coverage brokers. The house and auto insurer, which writes … Read more